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FAQ
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What are your opening hours?Our Customer Service Hours Are: Monday – Friday: 8 am – 5 pm (PST) Saturday & Sunday: 8 am - 12 pm PST
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What is your estimated processing time?All of our orders take from 1-2 business days to process.
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What is the product lead time?Two days to three weeks depending on the model and added accessories. This does not include transit and delivery time.
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Are all of your products identical?Given the fact that most of our products are hand-crafted, there may be a slight variation in color and texture, making each one of them unique as a result.
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How do I track my order?The tracking information is usually provided by the carrier within 24 hrs. after the product has shipped out.
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Do you provide international delivery?Yes, we provide international shipping service at buyers expense. For additional info. please feel free to Contact Us.
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